Legal
The agreement between you and Treacle Trading Ltd for your use of JVal.
Last updated: 26 July 2026
This summary is here to help; the full terms below are the agreement.
These Terms of Use ("Terms") are a legal agreement between you ("you", "the User") and Treacle Trading Ltd, a company registered in England and Wales (company number 17362507) ("we", "us", "our", "the Company"), trading as JVal.
By ticking "I agree" at sign-up, creating an account, or using the JVal software ("the Software"), you accept these Terms. If you do not accept them, do not use the Software.
1.1 JVal is a software tool that helps a qualified valuer record, calculate, assemble and present their own jewellery valuations. It does not itself value anything, and it is not, and must not be relied upon as, a valuation, an appraisal, or professional, legal, insurance or financial advice from us.
1.2 You are the professional. Every figure, grade, description, calculation and conclusion produced with the Software is subject to your own independent professional judgement, must be checked and verified by you, and is issued under your own name and professional responsibility (and that of your firm, insurer or professional body), not ours.
1.3 The Company is not a party to, and accepts no responsibility for, any valuation, report, certificate or advice you produce using the Software, or for any decision anyone makes in reliance on it.
2.1 Some features (including AI-generated item descriptions and the reading of price-research screenshots) use automated and AI systems to produce drafts and suggestions only. These may be incomplete, inaccurate or wrong.
2.2 You must review, correct and verify every AI-assisted output against the actual item and your own research before using or relying on it. You are solely responsible for anything you choose to keep. The Company gives no warranty as to the accuracy of any AI-assisted output.
3.1 Subject to these Terms and payment of any applicable subscription fee, we grant you a non-exclusive, non-transferable, revocable licence to install and use the Software for your own professional valuation work. You may install the Software on more than one computer that you yourself use.
3.2 You must not: resell, sublicense or share your account or licence; share your sign-in details or let others use your account; copy, publish or redistribute the Software or its built-in content (including the guides, document templates and reference catalogues); modify, reverse-engineer or attempt to extract the source code except as allowed by law; use the Software unlawfully or to infringe anyone's rights; or attempt to circumvent usage limits, security or licensing controls.
3.3 The Software, its content, its design and the JVal name remain the property of Treacle Trading Ltd at all times. Your subscription buys you the right to use JVal; it does not transfer any ownership of it to you.
4.1 The Software is designed to keep your valuation data on your own computer. Client and valuation records are stored locally on your device and belong to you, not to us; we do not receive or store them, and you are responsible for their security, backup and for your own compliance with data-protection law in respect of your clients. The Software includes automatic backups to help, but you should keep your own copies safe.
4.2 To operate your account we process limited personal data (your name, email, account and billing details, and usage counts). This is covered by our Privacy Policy, which forms part of these Terms.
4.3 Certain optional features send limited data off your device to provide the feature — for example, when you choose to use an AI description, the item photo and the assembled item text (with no client identifying details) are sent to our processing service to generate the draft. You choose whether to use those features.
5.1 JVal is offered on the following plans, billed as shown at purchase via our payment provider: Student (free for the duration of your course, based on the graduation date you give at sign-up, after which a paid plan is needed to continue), Ruby (free), Emerald (£15 per month plus VAT) and Diamond (£30 per month plus VAT). Prices and plan features may change on reasonable notice.
5.2 Subscriptions renew automatically each period until cancelled. You may cancel at any time; your access continues until the end of the period you have already paid for, after which it stops. Fees already paid are non-refundable and we do not give partial refunds for unused time, except where required by law.
5.3 We may suspend or withdraw access for non-payment or breach of these Terms.
6.1 We provide the Software with reasonable care and skill, but to the fullest extent permitted by law the Software is provided "as is" and "as available", without warranties of any kind, express or implied, including any implied warranty of satisfactory quality, fitness for a particular purpose, accuracy, or uninterrupted or error-free operation.
6.2 Some features, such as live metal rates and AI tools, depend on online services, including services provided by third parties, and may occasionally be unavailable. We may improve, change or withdraw individual features as JVal develops.
6.3 You are responsible for satisfying yourself that the Software is suitable for your needs and for keeping your own backups of your data.
7.1 Nothing in these Terms limits or excludes liability that cannot be limited or excluded by law, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.
7.2 Subject to 7.1, we are not liable for: any loss arising from a valuation, report or decision made using the Software; any inaccuracy in any output (including AI-assisted output) you did not independently verify; loss of profit, revenue, goodwill, business, or anticipated savings; loss or corruption of data; or any indirect or consequential loss — in each case however arising.
7.3 Subject to 7.1, our total aggregate liability to you arising out of or in connection with the Software and these Terms, whether in contract, tort (including negligence) or otherwise, is limited to the total subscription fees you paid to us in the 12 months immediately before the event giving rise to the claim.
7.4 These limitations reflect the price of the Software and the fact that you, as the professional, retain responsibility for your valuations, and are agreed to be reasonable.
8.1 You are responsible for using the Software competently and lawfully, for the accuracy of what you enter and issue, and for holding any professional registration, insurance and permissions your work requires.
8.2 You agree to indemnify us against any claims, losses, damages, costs and expenses we suffer arising out of your use of the Software, any valuation or report you produce with it, or your breach of these Terms.
9.1 We may update, change or discontinue the Software or any feature, and may update these Terms; the current version and its date will always be shown in the app and at jval.info, material changes will be notified, and continued use means acceptance.
9.2 We may end your licence if you materially breach these Terms. You may stop using the Software and close your account at any time; your work remains on your own computer.
10.1 These Terms are the entire agreement between us regarding the Software and supersede any prior understanding.
10.2 If any provision is found unenforceable, the rest continues in force.
10.3 These Terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
Contact: Treacle Trading Ltd — info@jval.info
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